Ordering / Payments
Ordering is simple and can be done online. Please read our terms and conditions before placing your order.ORDERING
Please place your order through our website for accuracy. We can no longer take phone orders.
If you require postal insurance for your delivery at an additional cost please contact our office once your order has been placed [email protected]
Spring spa wear is not responsible for lost orders with Australia Post or New Zealand post. Spring Spa Wear will not replace or reimburse monies for lost orders. Once a tracking number has been created with Australia Post and it is in the system we are not responsible if Australia Post or New Zealand post loose your order.
We recommend postal insurance.When you place an order with us, you agree to our Terms and Conditions and have read our washing instructions.
Once your order is placed online and paid for in full your order will be dispatched.
Please note ;When buying our fabrics from our fabric suppliers, dye lots can and will vary by 10%- 15%. Spring Spa Wear cannot avoid this from occurring and will not accept returns due to slight colour variations.
BACK ORDERS
Back orders take any where from three to six weeks depending on fabric availability.
For assistance, please email our office [email protected]. One invoice is issued for each purchase. And one payment must be made per order. We do not issue individual invoices for staff.
No credit or exchange on special orders sale items or any spa bedding. We only offer exchanges or store credits on full priced uniforms, we do not offer credits.
PAYMENTS
All transactions are processed in Australian Dollars (AUD). All prices include GST.
Orders must be paid for in full prior to goods being dispatched.
Payment options are: Credit card via ANZ bank, PayPal or Afterpay. In the event that an order is made and dispatched prior to the payment of that order, full payment of that order is required within 7 days of the order dispatch date.
Once an order has been placed we are unable to cancel the order. Please note no changes can be made to sale items, colour or size changes not permittable to no credit or exchange items.
